The Outreach Team is the first step in the program, setting the foundation to build a relationship of trust with the child, identifying and understanding how the child came to be living and working on the streets. The goals of the Outreach Team are to support street children who do not have – or have little – access to basic services such as medical care, shelter, and education.
The Outreach Team consists of 10 social workers who cover more than 50 locations throughout Cairo, often accompanied by a medical team. The social workers build the relationship with the children through regular visits to the area. They provide much-needed support such as first aid and psychological support, as well as non-formal education and activities. The children are also informed of the Drop-In Center and can start imagining an alternative to life on the streets.
The work of the Outreach Team also extends to migrant and refugee children, and children victim of violence in childcare institutions. In these situations, FACE works closely with the Ministry of Social Solidarity and the General Department of Social Defence.